HORRID EXPERIENCE*OBRIEN MITSUBISHI SPRINGFIELD*, SALES PERSON TROY FERMIN, he is vermin. Options

[turbohcar]

I've had bad experiences but nothing that came close to that.

This past fall I was in the market for a new vehicle. I took a look at the 3Gen Eclipses at Obrien Mitsubishi of Normal for a good daily driver. I wanted a V6 5speed with a moon roof. Color didn't make much difference as long as it wasn't the sissy baby blue. The salesman I found myself talking to (don't remember his name) was brand spankin new. Less than a month on the job and probably the nicest guy in the place. He showed me nothing but courtesy and even took the time to look for cars for me even though I didn't find one on the lot that I liked in my price range. We arranged a meeting for later in the week when he'd have a car in the dealership that I might like. I drove straight to Bloomington after work that night full expecting to make a deal. Wrong. I came into the dealership and an eager, sleezy gentleman came up to me asking what I was looking for. I asked for my salesman and he acted as if I'd insulted him for asking for someone else and then mumbled something about how he was in a meeting. I said, well I came to test drive a car he'd thought I'd like. Well what kind of car is it? A '00 Eclipse. Well, I know what car you're talking about it's over here. Ok. I'll take you on a test drive because he's busy. All the while this guy comes off like a bad suit. Sleezy, almost like wheel bearing grease that won't come out of your butthole. I took the car out, made all the usual small talk, and the guy drags me into the dealership, sets the credit application in front of me and informs me that I need to fill it out. Not one to dissapoint, and mostly because I wanted to find out what my credit was like anyway, I filled it out and he goes about making his phone calls. He comes back and acts pissed. He says that I don't even have a credit file and that I'll need a co-signer. Are you stupid? 20 year old kid wanting to buy a $12,000 car. There's not much math to go through to figure that one out. After that, I left and never came back. He even had the ignorance to call me later and ask if I'd found a cosigner yet, like he was going to take the sale away from the original salesman. I informed him that I was no longer interested in dealing with him and if I ever do come back I'd deal with the original salesman stricktly, click.

It seems that there is an underground salesman society for the sleezy, ignorant, and customer service deprived beings out there. And worst of all, they seem to be thriving. Good luck in your dealings, hopefully your next will be better.